We sincerely hope you enjoyed Paradise City Festival 2022 as much as we did. If you still have some credits left on your wristband, you can simply ask for a refund via this link. The refund window opens on Tuesday July 5 at 10 AM until Tuesday July 26 23:59 PM. Make sure you still have your bracelet, as you will need the reference code printed on your chip. Without it, receiving a refund is impossible.
Please be aware that a small service fee of €0,20 will be charged. That’s why your wristband balance must be above €0,21 to be eligible for a refund.