Paradise city festival 2021

FAQ

Dates
& Opening hours

Dates for 2021 are Friday 13, Saturday 14 & Sunday 15h of August.

The festival starts Friday at 14.00h until 01.00h, Saturday at 12:00h until 01.00h and Sunday at 12.00h till 23.00h.

The camping opens on Friday at 12.00h till Monday morning at 11.00h.

TICKETS

Tickets sales will start on Wednesday June 23rd 4pm.

You can buy tickets for someone else. Note that there is a limit of 10 tickets per order.

65€ for a day ticket, 125€ for a Weekend ticket without camping and 145€ for a Weekend ticket with camping.

Please check your spam! It happens that the tickets end up in spam.

You can ask for your tickets to be returned to you via the following link : https://consumer.paylogic.nl/tickets/

Nope! Everybody’s welcome at Paradise City Festival and kids below 12 years even enter free of charge. However, all kids below 18 have to be accompanied by their parents.
Please mind their ears and provide protection for the younger ones. We have free earplugs available at the festival.
Alcohol will only be sold to people over 18!

VOUCHERS

You can insert your voucher code in the ticketshop. You received you voucher code by mail when you made your voucher request.

You can ask a voucher here : https://consumer.paylogic.nl/request-order-access/, so you can buy with your voucher a ticket for another day. You must insert the email address you used to buy your tickets and your reservation number.

You can ask a voucher here : https://consumer.paylogic.nl/request-order-access/ , so you can buy with your voucher a ticket next year.
Otherwise, you can sell your ticket on Ticketswap. For the voucher, you must insert the email address you used to buy your tickets

No, that’s not possible. If you ask a voucher it’s for the whole order.

COVID

To enter Paradise City Festival we will make use of the European Corona pas. The present Covid rules may be subject to adjustments as the pandemic develops. Be sure to consult this page regularly and in particular prior to your departure for the festival venue.

Visitors who have a valid ticket but who have not yet been vaccinated and refuse to take a test will not be admitted!
However, refusal to take an intermediate compulsory test does not entitle visitors to a refund, regardless of whether or not the person in question has a valid entrance ticket.

It is the sole responsibility and liability of every festival visitor to:

– have the required documentation and certificates on them at all times;
– be able to present them at the request of the event organisers;
– be aware of and respect the rules in force at the campsites and the festival arena.

To be admitted to Paradise City festival 2021 you will not only need an entrance ticket but also a valid Covid certificate:

VISITORS FROM BELGIUM:
Belgian residents must present a Covid Safe Ticket. This ticket is available via the CovidSafeBE app.
Or you can go to www.mijngezondheid.be to download a vaccination certificate or have it sent via regular mail.
When the ticket is scanned a green (access) or red (no access) code is displayed.

VISITORS FROM ABROAD :
Non-Belgian residents must submit a European Digital Covid Certificate. When the certificate is scanned a green (access) or red (no access) code is displayed.

The certificate contains a standardised QR code that works for all EU residents (+ Iceland, Norway and Switzerland). Test certificates also display the validity of the certificate.

Visitors get a green screen if:
– They are fully vaccinated + 2 weeks (+ 4 weeks in the case of Johnson & Johnson)*.
– They can present a negative PCR test administered no longer than 48 hours before the event date or a negative rapid antigen test administered no longer than 24 hours before the event date.
– They are in possession of a recovery certificate with a validity from 10 days after the date of the first positive PCR test until 180 days after that test.

* Those counting on their vaccination certificate to go to Paradise City should take into account their incubation period.
That is, if one has a ticket for Friday August 13, he must schedule his second vaccination no later than July 30.
If one has a ticket for Saturday August 14, he must schedule his second vaccination no later than July 31.
If one has a ticket for Sunday August 15, he must schedule his second vaccination no later than August 1.
If the second vaccination is scheduled too late to be fully vaccinated for the festival (2 weeks incubation period), visitors can contact a vaccination center to ask if it is possible to schedule their second vaccination earlier.

Everyone! Except under-12s, they are exempt from testing.

Paradise City will provide a small test zone with antigen rapid tests at the entrance of the domain, that way they can offer the visitor as many options as possible and not make access to the festival too cumbersome.
However, the organization strongly recommends planning the antigen test in advance as waiting times may arise in the test zone.
The cost of the on-site antigen test has not yet been determined, but the organization wants to keep the cost as low as possible for the visitor.
You can also do your antigen test at the pharmacist’s who will be able to enter the data in his system. Please note that you cannot anticipate your home antigen test. It must be done either at a valid test center, a doctor,  the pharmacist’s or at the test village.

All costs incurred for testing and/or obtaining Covid certificates outside of the Paradise City test zone are entirely at the expense of the festival-goer and can never be recovered from the organisers, either in part or in full.
Think about the fact that every Belgian is entitled to 2 free PCR tests from our government: request it at www.mijngezondheid.be.

The cost of the on-site antigen test has not yet been determined, but the organization wants to keep the cost as low as possible for the visitor.

So, combiticket and camping holders should take a PCR test before the festival. If one takes the PCR test on Thursday, one may enter the festival through Saturday. On Sunday, one can then take a RAT test that is valid for 24 hours and allows re-entry until the end of the event.

If you come from abroad you can find more information right here : https://bit.ly/PC-measures

Visitors who test positive will be asked to leave the site and quarantine as safely as possible. Exceptionally they will be able to ask for a voucher or a refund.

Your certificate will be scanned at the entrance without us having access to your health data. Moreover, no visitor data is saved on the scanning devices.

Certificates can be scanned quickly and easily with the CovidScanBE app.

Visitors are responsible for checking beforehand via the Covid Safe app whether or not they have access (green), for instance by having the certificate scanned in advance by a friend or family member.

The app is available for iOS (12.5) and Android (5). Only the official CovidScanBE app is valid.

FESTIVAL GOERS
WITH DISABILITY

We are trying our best to make the festival accessible to all, but we cannot guarantee that moving around in a wheelchair will be easy (grass, etc). There are risks of getting stuck if it rains, because the ground is not hard. For more information, please contact us on info@paradisecity.be

CAMPING

We provide a campsite next to the festival grounds on the domain of Ribaucourt.

Paradise City is the first festival offering a comfortable and super sustainable camping experience. We recommend people not to bring their own tents but use ours, you can reserve one on our webshop.
If you decide to bring your own, you’ll have to pay a warranty. At the end of the festival, you’ll get it back after we confirm that you left your camping place clean and tidy.
As you may know, every year a lot of stuff is left behind on festival campsites after a festival is finished. This includes bottles and glasses, but also tents! To be more specific: 1 in 4 people leave their tent behind on the various campsites worldwide! People feel hungover and tired, and don’t feel like folding up their tent. As you can imagine this causes a lot of waste and it is not all too good for the environment… after only a single use all these tents will go to the garbage dump!
No worries, we’ve got you covered: meet our circular camping where each camper has the opportunity to rent recycled camping gear! How cool is that?

To access the campsite, you must be in possession of a valid camping wristband. You will receive your wristband at the campsite cash register.
Don’t forget to bring your ID! No ID = no entry! One ticket is valid for one entrance per person.

On our camping you can take a hot shower and use toilets. You will also find what you need to do your dishes and recycle your waste!
Hungry after a day of partying? Breakfast is available at the camping: on Saturday and Sunday from 08.00h till 12.00h and on Monday from 08.00h until 11.00h.

Our camping crew will be at your disposal to answer all your questions and needs (hospitality desk), and the security will also look after you.

Check-in: Continuously from Friday August 13th, starting at 12.00h. Check-out: Monday, August 16th, before 11h00.

Only at the festival, sorry.

TRANSPORT

It goes without saying that we recommend you to use your bike or public transport to get to the festival. The bike racks will be lit at night.

Go to http://fietsnet.be and follow the junctions to our festival, from your location. Our festival is located in Perk, right next to junction 56.
Whilst on the road you don’t have to worry about anything but to follow the signs on your chosen route to the festival.

As an ecological festival, we try to get our ecological footprint as low as possible. To reach this goal we organize transfer busses from many cities in Belgium to get as much visitors as possible to the festival in one transport. 

We have created 5 different lines from where you can get to the festival:
1: Brugge – Gent/Gand – Aalst – Perk 
2: Antwerpen/Anvers – Kontich – Mechelen/Malines – Perk 
3: Hasselt – Lummen – Aarschot – Perk 
4: St Truiden – Tienen – Leuven/Louvain – Perk
5: Brussel/Bruxelles: Dockx shopping center – Parc Royal – Station Delta – Perk

More information about the hours, prices, locations and tickets can be found in the following link: https://bit.ly/PC21-bus

Make the right choice and come to Paradise City by train!

Get off at Vilvoorde station. From there, a free shuttle bus will take you to the festival and campsite and back.

With the Paradise City Train ticket you travel return at half price by regular trains between any Belgian station and the station of Vilvoorde in the period of Friday 13th until Monday 16th of August 2021.

To buy a Paradise City Train ticket, personalize your festival ticket via the SeeTickets confirmation link that you’ve received when buying your festival ticket. You’ll receive your unique SNCB code by e-mail shortly after. Go to sncb.be/paradisecity and buy your Paradise City Train ticket by using your SNCB code.

If you’re departing from Brussels Airport – Zaventem station, you will still need to buy 2 Brussels Airport Supplements: one for your outward and one for your homeward journey.

Please note:

  • You can use the handy route planner on sncb.be or in the SNCB app to find timetables in a jiffy.
  • There will be additional ticket controls on the trains and access controls in Vilvoorde station. You will need to present your train ticket together with your (photo) ID at the controls.

Go to sncb.be/paradisecity for all info, conditions and tickets.

Yes there will be regular shuttles driving from the Vilvoorde train station to the festival. Moreover every ticket holder will get a unique code to buy their train ticket with a 50% discount. More info on this right here : 

Several parking areas will be available.
Before entering the centre of Perk you will be able to access a protected parking area on your right hand side. Follow the parking signs. The entrance of the parking is situated on the split of the Tervuursesteenweg and Perksesteenweg in Perk.

• BY CAR
Coming from Antwerp:
Take the E19 towards Brussels
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Brussels:
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from E/W-Flanders:
Take the E40 towards Brussels take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Charleroi:
Take the E420 towards Bruxelles/Zaventem
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Genk/Maastricht/Hasselt:
Take the E314 towards Brussels/Leuven/Antwerp/Genk
Passed Leuven take the E40 in the direction of Brussels.
Take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Liège:
Take the E40 towards Brussels
Take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Drop off point is in the Kampenhoutsesteenweg. From there follow the road signs, walk 250 meters from this point to the main entrance. Scan this QR code to put the exact address in Waze :

Visitors coming by taxi are advised to apply the same regulations as the Kiss & ride. Taxis will be waiting outside the festival area to bring you safely home.

FOOD AND DRINKS

Yes of course, there will be food trucks. However, we are a green festival so we do not serve meat. You can buy your drinks at the various bars.

VOLUNTEERS, JOBS

Yes, send your motivation to nick@paradisecity.be (Subject: volunteering)

PRESS COVERAGE

Send an email to ann@pravdapressroom.com and/or tom@pravdapressroom.com (Object: Paradise City Festival)