Paradise City is a place to make lifelong memories. It’s a place for joyfulness and happiness, where people can express themselves freely and safely. Our festival strives to be a welcoming and inclusive festival for all those who join us on the dancefloor. That’s why we have asked ourselves whether our festival is a safe space for everyone – and how we can make sure harassment is limited to an absolute minimum. We might not get there immediately, but these are some important first steps.
It should go without saying that we are implementing a zero-tolerance stance against any form of discrimination or harassment in our festival, including but not limited to sexism, racism, homo/queer/transphobia, body shaming and ableism – whether it’s towards our artists, our audience or someone from the crew. Verbal or physical violence, bullying, unwanted sexual advances, vandalism, drink spiking and theft are unacceptable. Do not make any discriminatory or inappropriate comment regarding somebody’s appearance, gender expression, sexuality, religious expression, disability and/or ethnicity. At Paradise City, we welcome people as they are. Everyone has the right to enjoy music, it is as simple as that.
So what should you do when you are dealing with (or witnessing) harmful behaviour?
If you witness harassment or if someone makes you feel uncomfortable, please let us know. Our Angels of Paradise, a team of dedicated and easily identifiable volunteers on the grounds, are ready to listen, assist and help you. Just look for people in pink vests – every stage will have a dedicated duo present at all times. These wonderful people will happily give a helping hand if you are faced with any kind of problem. This team has been trained to handle difficult situations and will help you get back to safety. You can go to them with any issue you have, big or small.
In case you need a calm place to catch your breath, our Angels of Paradise will guide you towards our Healing Zone. At this place, you can sit down, unwind, drink some water and tell your story to a listening pair of ears – far away from the loud music. Please do not come and look for the Healing Zone if you haven’t experienced any of the situations mentioned above.
For more information about our code of conduct at Paradise City, please check out our Citizenship Manifesto.