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WHERE CAN I BUY TICKETS?

Festival tickets are exclusively available on the Paradise City website. http://paradisecity.be/tickets/

WHAT ARE THE FESTIVAL TIMES?

On Friday the festivals starts at 16.00h.  Saturday the festival starts at 12.30 h until 02.00 h. Sunday the festival starts at 12.00 till 23h.

ARE THERE LOCKERS PROVIDED AT THE FESTIVAL?

Yes ! We provide lockers to keep your stuff safe!

WHAT ABOUT PHOTO-AND VIDEO REGISTRATIONS?

With exception of (semi) professional equipment, it is admitted to bring your digital camera.

We would love it when you share your pictures on our Facebook page with #paradisecity17!

By entering the festival, you automatically agree and accept the terms of use of all video filming and photo image registrations and agree on Paradise City and her media partners to use these images.

WHAT ABOUT THE ACCESSIBILITY FOR WHEELCHAIR USERS?

The most important areas of the festival are accessible for wheelchair users. There’s a disability parking close to the entrance of the festival. You can park there after showing your personal disabled parking permit. Further, there are special toilets for disabled.

For more information, please contact us on info@paradisecity.be

HOW ABOUT SECURITY AND FIRST AID ON AND AROUND THE FESTIVAL PREMISES?

We have plenty of security on and around the festival terrain. There’s also a professional first-aid station present at the festival, clearly marked on the festival terrain and map.
Please be aware that these people stand in for your safety and the safety of your loved ones, so it’s highly recommended to follow their instructions carefully.

IS THERE A MINIMUM AGE?

No everybody is welcome. If you are not 18 yet, alcohol will not be allowed, and adults should accompany you. For the real young ones, we can provide advanced ear protection. Kids below 12 years get free access.

WHAT IS ABSOLUTELY FORBIDDEN AT THE FESTIVAL?
  • Paradise City is about gathering happy and optimistic people, so mutual respect and respect for the environment is essential to be a good Citizen. We have zero tolerance on violence and intimidating behavior, discrimination and sexual intimidation. But that should not be a surprise to a real Citizen.
  • We are in a magnificent park and we expect each Citizen to thread it with respect. Any behavior that can damage the domain will not be tolerated. Ofcourse weapons, glass, spray cans, cans, fireworks and umbrellas are not permitted.
  • We also have a zero-tolerance policy on drugs. You’ll be extensively searched when entering the festival.
  • You are not allowed to smoke in tents.
  • Don’t get too wasted! Visitors, who are too drunk, will be removed of the terrain.
  • Please be responsible and throw your garbage in the dustbin.
  • Stealing or destroying properties of Paradise City or other parties is strictly forbidden!

Visitors enter the festival ground at their own risk. The organization is not responsible for any kind of damage, both physically and mentally.
Always follow the guidelines of the site stewards, security and emergency services. In cases of discussion, the festival manager always has the last word. Use your common sense and do not bring others in danger.

I LOST/FOUND SOMETHING? WHAT NOW?

Have you lost or found something during the festival?
Contact the info-point. They will help you further.

HOW DO I GET TO PARADISE CITY?

BY CAR

Address :
Tervuursesteenweg 184
Perk
Belgium

Coming from Antwerp :
Take the E19 towards Brussels
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Brussels :
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from E/W-Flanders :
Take the E40 towards Brussels take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Charleroi :
Take the E420 towards Bruxelles/Zaventem
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Genk/Maastricht/Hasselt :
Take the E314 towards Brussels/Leuven/Antwerp/Genk
Passed Leuven take the E40 in the direction of Brussels.
Take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

Coming from Liège :
Take the E40 towards Brussels
Take the RO towards Zaventem.
Leave R0 and take the E19 towards Antwerp.
Take exit N° 12 Vilvoorde and follow Steenokkerzeel.
Follow the signs to Paradise City

 

TAXI

Visitors coming by taxi are advised to apply the same regulations as the Kiss & ride.
Taxi’s will be waiting outside the festival area to bring you safely home.

 

PARKING

Several parking areas will be available.

Before entering the centre of Perk you will be able to acces a protected parking area on your right handside. Follow the parking signs. The entrance of the parking is situated on the split of the Tervuursesteenweg and Perksesteenweg in Perk.

 

KISS & RIDE

Drop off point is in the Kerkdreef in Perk.

WHERE TO STAY DURING THE FESTIVAL?

PARADISE INN/ A GREEN CAMPING WITH FREE KARTENT

Paradise City is the first festival offering a comfortable and super sustainable camping experience by offering a tent for free. No need to bring your tent, we offer you a free KarTent (tent for 2 people), if you buy your camping ticket. The KarTent is the revolution on the festival camping: a recyclable, 100% cardboard tent!

Paradise City has a campsite next to the festival grounds on the domain of Ribaucourt, a few 100 metres from the castle. This campsite provides for all your comforts and a hot shower!

Did you ever attend a multiple-day festival? Did you stay on the festival campsite? Maybe then you know the problem: every year a lot of stuff is left behind on festival camp sites after a festival has finished. This includes bottles and glasses, but also tents! To be more specific: 1 out of 4 people leave their tent behind on the various campsites worldwide! People feel hungover and tired, and don’t feel like breaking up their tent and carry it along. As you can imagine this causes a lot of waste: In the Netherlands alone, where KarTent is based, this counts up to 25.000 tents every year.

Ofcourse this is not all too good for the environment… after only a single use all these tents will go to the garbage dump!

This recycled camping idea is thus revolutionary because these tents are going to be transformed, after the festival, in shoeboxes or toilet paper!

You can camp on the domain of Ribaucourt only a few 100 metres from the festival area.

Camping facilities included are :

  • hot showers
  • use of washing facilities
  • use of toilets
  • mild morning breakfast by PAIN QUOTIDIEN
  • security
  • hospitality desk

Additional to your mild morning breakfast package by Le Pain Quotidien you will be able to choose for a classic breakfast. This location will be open on Sunday from 08.00h till 12.00h and on Monday from 08.00h until 11.00h. Our camping crew will be at your disposal to answer all your questions and needs. The Paradise City Camping is open from Friday 14.00h until Monday 11.00h.

Check-in :
Continuously check-in from friday June 23th, starting at 14.00h.

Check-out :
Monday, June 26th, before 11h00

To access the campsite, you must be in possession of a valid camping wristband. You will receive your wristband at the cash register at the campsite.
Don’t forget to bring your ID! No ID = no entry! One ticket stands for 1 entry for 1 person.

ELECTRONIC PAYMENTS WITH WRISTBAND

Paradise City will be the first festival in Belgium that will be completely working with electronic payments and it is going to make your festival experience easier, faster and safer by introducing electronic payment at all bars and food outlets. The benefits; reduced waiting time at drink/food outlets, no more losing your tokens and when Paradise City has come to an end, we can easily reimburse you for your leftover credits. And the great thing is from today on, you can buy them together with your ticket on this website at the ticket shop.

WHY ELECTRONIC PAYMENT?

By paying electronically at Paradise City, we are able to provide faster service. Instead of searching in your pockets for tokens every time you order a drink, now, all you have to do is scan your Paradise City Wristband at the bar. Also, our bar staff will not have to count your tokens anymore so they will get your beer to you in no time.

HOW DOES IT WORK?

When we scan your ticket at the entrance, we will exchange your ticket for your Paradise City Wristband. The wristband contains a chip which can be charged at the top-up stations which have been placed all around the festival site. And if you are smart you buy your credits up front together with your ticket at the ticket shop with a discount. Your Paradise City Wristband will be briefly scanned at the bar and the spent credits will be automatically deducted from your balance. So, no more token hassles!

WHY SHOULD I BUY CREDITS UPFRONT?

Well first of all it is much cheaper to buy your credits upfront, you can get up to 20 euro of free credits, and when you come to the festival you will get your Wristband with the credits on your chip. So no need to go to top-up stations to charge. You can decide to buy your credits together with your ticket, or separately after you already bought your ticket.

HOW DO I CHARGE MY PARADISE CITY WRISTBAND DURING THE FESTIVAL?

It works exactly the same as buying tokens. At the top-up stations, you choose how many credits you want to add onto your Wristband. Pay with either card or cash, just scan your Wristband and the credits will be directly added to the chip on your Wristband. It’s as easy as that!

ALL RIGHT? BUT HOW DO I KNOW HOW MANY CREDITS ARE LEFT ON MY WRISTBAND?

Immediately after every transaction, the reader will indicate how many credits are left. In addition, it is also possible to check your balance at all the bars, Wristband Service Points and top-up stations. Just ask a staff member to check your balance and they will be more than happy to help.

BUT WE ALWAYS PUT SOME MONEY TOGETHER WITH A GROUP OF FRIENDS TO BUY OUR DRINKS. IS THIS ALSO POSSIBLE WITH THE PARADISE CITY WRISTAND?

Everybody will get their own, personal Paradise City Wristband. However, if you intend on buying your drinks from one chip only, you can purchase a special Friendship Card. This card will cost you half a credit and is transferable from person to person.

SO, WHAT IF THERE ARE STILL CREDITS LEFT ON MY WRISTBAND AND I WANT TO GO HOME?

Well, the biggest advantage of the Paradise City Wristband is that we can give you all the credits that you did not spend back! How great is that?
On the chip, which is attached to your Wristband you will find two codes. You need to enter these codes on the Paradise City website after the event. We will reimburse your unspent credits through a deposit to your bank account. So, make sure to keep your Wristband safe after the festival! Please note that a small administrative fee will be charged for this service.

AND ARE YOU GUYS GOING BIG BROTGER WITH MY WRISTBAND?

Please, don’t worry! The chip is not equipped to track any locations, moves or other personal information. The Wristband only serves for payments at this festival. It will however enable us to check which bars are the busiest so we can use this information to improve our service and ensure that Paradise City is the smoothest festival-ride around.